Frequently Asked Questions – Mattress Store
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We are 100% locally owned and operated. We have two St. George UT locations, one Washington City, and one location in Cedar City. Being locally minded we have grown quickly to adapt to the changes in Southern Utah.
We proudly carry a wide range of mattresses made right here in the United States of America including the full lines of Tempur-Pedic, Stearns & Foster, and Sealy. We also carry our house-brand mattresses, Nectar, DreamCloud, Awara, Ghost Bed, & Ashley mattresses.
This is a common question we answer every day. Since we all have different comfort preferences, body types and needs, we recommend visiting any of our 4 centrally located showrooms to visit with our friendly, knowledgeable sleep experts. They are specifically trained to help you find the ideal mattress for your comfort and budget needs. If you need more information quickly, chat with us.
You’re in luck! Here at the Mattress Store, we offer a wide range of split mattresses that allow for you each to have the comfort level you desire. No more settling for a mattress neither of you is perfectly happy with!
We have the following sales each year:
  • President’s Day Savings Event
  • Spring Savings Event
  • Memorial Day Savings Event
  • 4th of July Savings Event
  • Labor Day Savings Event
  • Fall Savings Event
  • Veteran’s Day Savings Event
  • Black Friday Sale
  • Cyber Monday Sale
  • Christmas Savings Event
We also have other savings throughout our stores year-round. You can see our latest deals here on our website, or on our Facebook, or Instagram pages.
The mattresses we carry do not need to be flipped top to bottom. Rotating your mattress head to foot is recommended once after 30 days, and every 3-6 months after that. Tempur-Pedic mattresses do not need to be rotated.
Purchasing a new box spring is not a requirement, but it is strongly recommended. The manufacturers we carry have warranty guidelines in place that ensure mattresses that are being replaced due to a warranty issue have received the proper support to prevent damage. It’s also an inexpensive way to help protect your mattress investment for years to come.
  • Twin: 38” x 74”
  • Twin XL: 38” x 80”
  • Full: 54” x 74”
  • Queen: 60” x 80”
  • King: 76” x 80”
  • Cal King: 72” x 84”
  • RV Queen 60” x 74"
  • RV King 72” x 80”
  • Custom Sizes Available (chat with us for pricing)
* Each manufacturer accepts these as the standard size, but finished products have a 2” variance. (chat with us for specifics)
Good Credit, Bad Credit is no problem at The Mattress Store. Most of our financing options have a promotional 0% interest options. See more information here or chat with us.
We offer a 30 to 90 day comfort guarantee on most mattresses purchased with one of our sanitary mattress protectors. Select Nectar, Dream Cloud, and Awara mattresses have up to 365 night comfort guarantee. We ask that you keep your new mattress at least 30 days, as it takes time for your body to acclimate to your new mattress. To break in your new mattress, even use is key. To speed up the process, we recommend taking your shoes off and walking head to foot on the mattress for 15 minutes a day for the first 3 days you have it - this will help the mattress break in evenly and be more comfortable from day one. For local comfort exchanges on purchases of $999 or less there is a $100 restocking/redelivery fee, and on purchases of $1,000 or more there is a $200 restocking/redelivery fee. Out of area Comfort Exchanges are required to return the mattress with a pre-authorized RMA at their expense.
All personal accessories are considered final sale items and cannot be returned or exchanged.
Contact one of our locations, start a live chat, call us, or send an email to and we’ll be happy to help you get the process started.
We do! In St. George, Cedar City, and surrounding areas we offer both basic and deluxe delivery. Our basic delivery is a threshold drop off, so we don’t enter your home. On purchases of $599 or more we offer free deluxe delivery which includes delivery, set up, and removal of your old set (if needed). We offer deluxe delivery on purchases of less than $599 for an additional fee. If you would like to request that our drivers wear shoe coverings in your home, please let us know in advance so that we can make arrangements.
We have a large selection of in-stock mattresses that are available for same day pickup. We also offer quick delivery timeframes. If you need the availability of a specific item let us know. If you have any other questions, please click the text link at the bottom of the page to text us directly. You can also give us a call, visit one of our stores, or email us at We’re always happy to answer your questions.